{"id":12519,"date":"2024-04-03T08:45:53","date_gmt":"2024-04-03T06:45:53","guid":{"rendered":"https:\/\/2hmforum.de\/performance-und-monitoring\/"},"modified":"2024-05-14T10:39:48","modified_gmt":"2024-05-14T08:39:48","slug":"performance-und-monitoring","status":"publish","type":"page","link":"https:\/\/2hmforum.de\/en\/performance-und-monitoring\/","title":{"rendered":"Performance and Monitoring"},"content":{"rendered":"<div class=\"wpb-content-wrapper\" id=\"wpb-content-root\"><p>[vc_row][vc_column]\n\t\t\t\t<p class=\"rs-p-wp-fix\"><\/p>\n\t\t\t\t<sr7-module data-alias=\"performance-tracking-1\" data-id=\"122\" id=\"SR7_122_1\" class=\"rs-ov-hidden\" data-version=\"6.7.58\">\n\t\t\t\t\t<sr7-adjuster><\/sr7-adjuster>\n\t\t\t\t\t<sr7-content>\n\t\t\t\t\t\t<sr7-slide id=\"SR7_122_1-304\" data-key=\"304\">\n\t\t\t\t\t\t<\/sr7-slide>\n\t\t\t\t\t\t<sr7-slide id=\"SR7_122_1-305\" data-key=\"305\">\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_122_1-305-1\" class=\"sr7-layer\">Facts instead of gut feeling<\/sr7-txt>\n\t\t\t\t\t\t<\/sr7-slide>\n\t\t\t\t\t<\/sr7-content>\n\t\t\t\t<\/sr7-module>\n\t\t\t\t<script>\n\t\t\t\t\twindow.SR7 ??={};SR7.PMH ??={}; SR7.PMH[\"SR7_122_1\"] = {cn:100,state:false,fn: function() { if (window._tpt!==undefined && window._tpt.prepareModuleHeight !== undefined) {  _tpt.prepareModuleHeight({id:\"SR7_122_1\",el:[600,600,768,960,720],type:'hero',shdw:'0',gh:[600,600,495,376,232],gw:[1240,1240,1024,778,480],vpt:['100px'],size:{fullWidth:true, fullHeight:false},mh:'0',onh:0,onw:0,bg:{color:'{\"orig\":\"transparent\",\"type\":\"solid\",\"string\":\"transparent\"}'},googleFont:\"ignore\"});   SR7.PMH[\"SR7_122_1\"].state=true;} else if(SR7.PMH[\"SR7_122_1\"].cn-->0)\tsetTimeout( SR7.PMH[\"SR7_122_1\"].fn,19);}};SR7.PMH[\"SR7_122_1\" ].fn();\n\t\t\t\t<\/script>\n[\/vc_column][\/vc_row][vc_row][vc_column][vc_row_inner][vc_column_inner][vc_empty_space height=&#8221;60px&#8221;][vc_column_text]<\/p>\n<h1 style=\"text-align: center;\">Performance &amp; Monitoring<\/h1>\n<p>[\/vc_column_text][vc_separator style=&#8221;shadow&#8221; el_width=&#8221;50&#8243;][vc_column_text]<\/p>\n<p style=\"text-align: center;\">Measure your core key performance indicators (KPIs) with us. With the data we collect, you can track how successful and effective your measures and processes truly are.<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=&#8221;40px&#8221;]<div class=\"dt-fancy-separator accent-border-color\" style=\"width: 100%;\"><div class=\"dt-fancy-title bg-on\"><span class=\"separator-holder separator-left\"><\/span>YOUR BENEFITS<span class=\"separator-holder separator-right\"><\/span><\/div><\/div>[vc_empty_space height=&#8221;20px&#8221;][vc_column_text]<\/p>\n<p style=\"text-align: center;\">By monitoring central core KPIs, you can recognize individual strengths and weaknesses and keep a close eye on their development. This provides you with an excellent overview of your optimization potential &#8211; also in compared to your competition. Our measurements give you the information you require, to perfect your processes and achieve your goals in a proven and reliable manner.<\/p>\n<p>[\/vc_column_text]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">#default-btn-512f43320a67f9185716c36d7cf42815.ico-right-side > i {\n  margin-right: 0px;\n  margin-left: 12px;\n}\n#default-btn-512f43320a67f9185716c36d7cf42815 > i {\n  margin-right: 12px;\n}<\/style><div class=\"btn-align-center\"><a href=\"#\" class=\"default-btn-shortcode dt-btn dt-btn-m link-hover-off ico-right-side hs-cta-trigger-button hs-cta-trigger-button-162925241958 \" id=\"default-btn-512f43320a67f9185716c36d7cf42815\"><span>Request Callback<\/span><i class=\"icomoon-the7-font-the7-phone-06\"><\/i><\/a><\/div>[vc_empty_space height=&#8221;30px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8221;40px&#8221;][vc_separator][vc_empty_space height=&#8221;40px&#8221;][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\">Our expertise<\/h2>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<p style=\"text-align: center;\">2HMforum. delivers facts instead of mere gut feelings &#8211; and does so on a continuous basis. In both national and international KPI monitoring studies, we arrive at meaningful insights, by recognizing the value of individual measurements through, as well as the combination of specific KPIs. For over 20 years, our insights have helped our customers benefit from successful change management. Our digital unit has developed its own dashboard systems to present results which our clients use without burdening license costs.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8221;20px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_row_inner equal_height=&#8221;yes&#8221; gap=&#8221;15&#8243;][vc_column_inner width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1709116625972{background-color: #f2f2f2 !important;}&#8221;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.icon-with-text-shortcode.icon-text-id-f4a072ca2d320c66e7f7c68a2cffeb99 .text-icon {\n  width: 60px;\n  height: 60px;\n  line-height: 60px;\n  font-size: 32px;\n  border-radius: 200px;\n  margin: 0px 0px 0px 0px;\n}\n.icon-with-text-shortcode.icon-text-id-f4a072ca2d320c66e7f7c68a2cffeb99 .text-icon .icon-inner {\n  min-width: 60px;\n  min-height: 60px;\n  border-radius: 200px;\n}\n@media all and (-ms-high-contrast: none) {\n  .icon-with-text-shortcode.icon-text-id-f4a072ca2d320c66e7f7c68a2cffeb99 .text-icon .icon-inner {\n    height: 60px;\n  }\n}\n.icon-with-text-shortcode.icon-text-id-f4a072ca2d320c66e7f7c68a2cffeb99 .text-icon .dt-hover-icon {\n  line-height: 60px;\n}\n.icon-with-text-shortcode.icon-text-id-f4a072ca2d320c66e7f7c68a2cffeb99 .text-icon:before,\n.icon-with-text-shortcode.icon-text-id-f4a072ca2d320c66e7f7c68a2cffeb99 .text-icon:after,\n.icon-with-text-shortcode.icon-text-id-f4a072ca2d320c66e7f7c68a2cffeb99 .text-icon .icon-inner:before,\n.icon-with-text-shortcode.icon-text-id-f4a072ca2d320c66e7f7c68a2cffeb99 .text-icon .icon-inner:after {\n  min-width: 100%;\n  min-height: 100%;\n  padding: inherit;\n  border-radius: inherit;\n}\n.icon-with-text-shortcode.icon-text-id-f4a072ca2d320c66e7f7c68a2cffeb99 .text-icon.dt-icon-border-on:before {\n  border-width: 2px;\n  border-style: solid;\n}\n.dt-icon-border-dashed.icon-with-text-shortcode.icon-text-id-f4a072ca2d320c66e7f7c68a2cffeb99 .text-icon.dt-icon-border-on:before {\n  border-style: dashed;\n}\n.dt-icon-border-dotted.icon-with-text-shortcode.icon-text-id-f4a072ca2d320c66e7f7c68a2cffeb99 .text-icon.dt-icon-border-on:before {\n  border-style: dotted;\n}\n.dt-icon-border-double.icon-with-text-shortcode.icon-text-id-f4a072ca2d320c66e7f7c68a2cffeb99 .text-icon.dt-icon-border-on:before {\n  border-style: double;\n}\n.icon-with-text-shortcode.icon-text-id-f4a072ca2d320c66e7f7c68a2cffeb99 .text-icon.dt-icon-border-dashed.dt-icon-border-on:before {\n  border-style: dashed;\n}\n.icon-with-text-shortcode.icon-text-id-f4a072ca2d320c66e7f7c68a2cffeb99 .text-icon.dt-icon-border-dotted.dt-icon-border-on:before {\n  border-style: dotted;\n}\n.icon-with-text-shortcode.icon-text-id-f4a072ca2d320c66e7f7c68a2cffeb99 .text-icon.dt-icon-border-double.dt-icon-border-on:before {\n  border-style: double;\n}\n.icon-with-text-shortcode.icon-text-id-f4a072ca2d320c66e7f7c68a2cffeb99 .text-icon.dt-icon-hover-border-on:after {\n  border-width: 2px;\n  border-style: solid;\n}\n.icon-with-text-shortcode.icon-text-id-f4a072ca2d320c66e7f7c68a2cffeb99 .text-icon.dt-icon-border-dashed.dt-icon-hover-border-on:after {\n  border-style: dashed;\n}\n.icon-with-text-shortcode.icon-text-id-f4a072ca2d320c66e7f7c68a2cffeb99 .text-icon.dt-icon-border-dotted.dt-icon-hover-border-on:after {\n  border-style: dotted;\n}\n.icon-with-text-shortcode.icon-text-id-f4a072ca2d320c66e7f7c68a2cffeb99 .text-icon.dt-icon-border-double.dt-icon-hover-border-on:after {\n  border-style: double;\n}\n.icon-with-text-shortcode.icon-text-id-f4a072ca2d320c66e7f7c68a2cffeb99 .text-icon.dt-icon-hover-on:hover {\n  font-size: 32px;\n}\n#page .icon-with-text-shortcode.icon-text-id-f4a072ca2d320c66e7f7c68a2cffeb99 .text-icon.dt-icon-hover-on:hover .soc-font-icon,\n#phantom .icon-with-text-shortcode.icon-text-id-f4a072ca2d320c66e7f7c68a2cffeb99 .text-icon.dt-icon-hover-on:hover .soc-font-icon,\n#page .icon-with-text-shortcode.icon-text-id-f4a072ca2d320c66e7f7c68a2cffeb99 .text-icon.dt-icon-hover-on:hover .soc-icon,\n#phantom .icon-with-text-shortcode.icon-text-id-f4a072ca2d320c66e7f7c68a2cffeb99 .text-icon.dt-icon-hover-on:hover .soc-icon {\n  color: #fff;\n  background: none;\n}\n#page .icon-with-text-shortcode.icon-text-id-f4a072ca2d320c66e7f7c68a2cffeb99 .text-icon.dt-icon-hover-on:not(:hover) .soc-font-icon,\n#phantom .icon-with-text-shortcode.icon-text-id-f4a072ca2d320c66e7f7c68a2cffeb99 .text-icon.dt-icon-hover-on:not(:hover) .soc-font-icon,\n#page .icon-with-text-shortcode.icon-text-id-f4a072ca2d320c66e7f7c68a2cffeb99 .text-icon.dt-icon-hover-on:not(:hover) .soc-icon,\n#phantom .icon-with-text-shortcode.icon-text-id-f4a072ca2d320c66e7f7c68a2cffeb99 .text-icon.dt-icon-hover-on:not(:hover) .soc-icon,\n#page .icon-with-text-shortcode.icon-text-id-f4a072ca2d320c66e7f7c68a2cffeb99 .text-icon.dt-icon-hover-off .soc-font-icon,\n#phantom .icon-with-text-shortcode.icon-text-id-f4a072ca2d320c66e7f7c68a2cffeb99 .text-icon.dt-icon-hover-off .soc-font-icon,\n#page .icon-with-text-shortcode.icon-text-id-f4a072ca2d320c66e7f7c68a2cffeb99 .text-icon.dt-icon-hover-off .soc-icon,\n#phantom .icon-with-text-shortcode.icon-text-id-f4a072ca2d320c66e7f7c68a2cffeb99 .text-icon.dt-icon-hover-off .soc-icon {\n  color: #ffffff;\n  background: none;\n}\n.icon-with-text-shortcode.icon-text-id-f4a072ca2d320c66e7f7c68a2cffeb99.layout-1 {\n  grid-template-columns: 60px minmax(0,1fr);\n  grid-column-gap: 0px;\n}\n.icon-with-text-shortcode.icon-text-id-f4a072ca2d320c66e7f7c68a2cffeb99.layout-2 {\n  grid-template-columns: minmax(0,1fr) 60px;\n  grid-column-gap: 0px;\n}\n.icon-with-text-shortcode.icon-text-id-f4a072ca2d320c66e7f7c68a2cffeb99.layout-2 .text-icon {\n  margin-left: 0;\n}\n.icon-with-text-shortcode.icon-text-id-f4a072ca2d320c66e7f7c68a2cffeb99.layout-3 {\n  grid-template-columns: 60px minmax(0,1fr);\n}\n.icon-with-text-shortcode.icon-text-id-f4a072ca2d320c66e7f7c68a2cffeb99.layout-3 .dt-text-title {\n  margin-left: 0px;\n}\n.icon-with-text-shortcode.icon-text-id-f4a072ca2d320c66e7f7c68a2cffeb99 .dt-text-title,\n.icon-with-text-shortcode.icon-text-id-f4a072ca2d320c66e7f7c68a2cffeb99 .dt-text-title a {\n  font-weight: bold;\n}\n.icon-with-text-shortcode.icon-text-id-f4a072ca2d320c66e7f7c68a2cffeb99 .dt-text-title {\n  margin-bottom: 0px;\n}\n.icon-with-text-shortcode.icon-text-id-f4a072ca2d320c66e7f7c68a2cffeb99 .dt-text-desc {\n  margin-bottom: 0px;\n}<\/style><div class=\"icon-with-text-shortcode  icon-text-id-f4a072ca2d320c66e7f7c68a2cffeb99 layout-5  \" ><span   class=\"text-icon dt-icon-bg-on dt-icon-hover-off\" ><span class=\"icon-inner\"><i class=\"dt-regular-icon soc-icon fas fa-check-circle\"><\/i><i class=\"dt-hover-icon soc-icon fas fa-check-circle\"><\/i><\/span><\/span><h4 class=\"dt-text-title\"  >Customer Satisfaction Analyses<\/h4><div class=\"dt-text-desc\">Examine your customer relationships:<br \/>\nWhere are you top, where do you need support?<\/div><\/div>[vc_empty_space height=&#8221;20px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1709116634209{background-color: #f2f2f2 !important;}&#8221;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.icon-with-text-shortcode.icon-text-id-5361025c2bfe69e7ae95b39f1234c6b3 .text-icon {\n  width: 60px;\n  height: 60px;\n  line-height: 60px;\n  font-size: 32px;\n  border-radius: 200px;\n  margin: 0px 0px 0px 0px;\n}\n.icon-with-text-shortcode.icon-text-id-5361025c2bfe69e7ae95b39f1234c6b3 .text-icon .icon-inner {\n  min-width: 60px;\n  min-height: 60px;\n  border-radius: 200px;\n}\n@media all and (-ms-high-contrast: none) {\n  .icon-with-text-shortcode.icon-text-id-5361025c2bfe69e7ae95b39f1234c6b3 .text-icon .icon-inner {\n    height: 60px;\n  }\n}\n.icon-with-text-shortcode.icon-text-id-5361025c2bfe69e7ae95b39f1234c6b3 .text-icon .dt-hover-icon {\n  line-height: 60px;\n}\n.icon-with-text-shortcode.icon-text-id-5361025c2bfe69e7ae95b39f1234c6b3 .text-icon:before,\n.icon-with-text-shortcode.icon-text-id-5361025c2bfe69e7ae95b39f1234c6b3 .text-icon:after,\n.icon-with-text-shortcode.icon-text-id-5361025c2bfe69e7ae95b39f1234c6b3 .text-icon .icon-inner:before,\n.icon-with-text-shortcode.icon-text-id-5361025c2bfe69e7ae95b39f1234c6b3 .text-icon .icon-inner:after {\n  min-width: 100%;\n  min-height: 100%;\n  padding: inherit;\n  border-radius: inherit;\n}\n.icon-with-text-shortcode.icon-text-id-5361025c2bfe69e7ae95b39f1234c6b3 .text-icon.dt-icon-border-on:before {\n  border-width: 2px;\n  border-style: solid;\n}\n.dt-icon-border-dashed.icon-with-text-shortcode.icon-text-id-5361025c2bfe69e7ae95b39f1234c6b3 .text-icon.dt-icon-border-on:before {\n  border-style: dashed;\n}\n.dt-icon-border-dotted.icon-with-text-shortcode.icon-text-id-5361025c2bfe69e7ae95b39f1234c6b3 .text-icon.dt-icon-border-on:before {\n  border-style: dotted;\n}\n.dt-icon-border-double.icon-with-text-shortcode.icon-text-id-5361025c2bfe69e7ae95b39f1234c6b3 .text-icon.dt-icon-border-on:before {\n  border-style: double;\n}\n.icon-with-text-shortcode.icon-text-id-5361025c2bfe69e7ae95b39f1234c6b3 .text-icon.dt-icon-border-dashed.dt-icon-border-on:before {\n  border-style: dashed;\n}\n.icon-with-text-shortcode.icon-text-id-5361025c2bfe69e7ae95b39f1234c6b3 .text-icon.dt-icon-border-dotted.dt-icon-border-on:before {\n  border-style: dotted;\n}\n.icon-with-text-shortcode.icon-text-id-5361025c2bfe69e7ae95b39f1234c6b3 .text-icon.dt-icon-border-double.dt-icon-border-on:before {\n  border-style: double;\n}\n.icon-with-text-shortcode.icon-text-id-5361025c2bfe69e7ae95b39f1234c6b3 .text-icon.dt-icon-hover-border-on:after {\n  border-width: 2px;\n  border-style: solid;\n}\n.icon-with-text-shortcode.icon-text-id-5361025c2bfe69e7ae95b39f1234c6b3 .text-icon.dt-icon-border-dashed.dt-icon-hover-border-on:after {\n  border-style: dashed;\n}\n.icon-with-text-shortcode.icon-text-id-5361025c2bfe69e7ae95b39f1234c6b3 .text-icon.dt-icon-border-dotted.dt-icon-hover-border-on:after {\n  border-style: dotted;\n}\n.icon-with-text-shortcode.icon-text-id-5361025c2bfe69e7ae95b39f1234c6b3 .text-icon.dt-icon-border-double.dt-icon-hover-border-on:after {\n  border-style: double;\n}\n.icon-with-text-shortcode.icon-text-id-5361025c2bfe69e7ae95b39f1234c6b3 .text-icon.dt-icon-hover-on:hover {\n  font-size: 32px;\n}\n#page .icon-with-text-shortcode.icon-text-id-5361025c2bfe69e7ae95b39f1234c6b3 .text-icon.dt-icon-hover-on:hover .soc-font-icon,\n#phantom .icon-with-text-shortcode.icon-text-id-5361025c2bfe69e7ae95b39f1234c6b3 .text-icon.dt-icon-hover-on:hover .soc-font-icon,\n#page .icon-with-text-shortcode.icon-text-id-5361025c2bfe69e7ae95b39f1234c6b3 .text-icon.dt-icon-hover-on:hover .soc-icon,\n#phantom .icon-with-text-shortcode.icon-text-id-5361025c2bfe69e7ae95b39f1234c6b3 .text-icon.dt-icon-hover-on:hover .soc-icon {\n  color: #fff;\n  background: none;\n}\n#page .icon-with-text-shortcode.icon-text-id-5361025c2bfe69e7ae95b39f1234c6b3 .text-icon.dt-icon-hover-on:not(:hover) .soc-font-icon,\n#phantom .icon-with-text-shortcode.icon-text-id-5361025c2bfe69e7ae95b39f1234c6b3 .text-icon.dt-icon-hover-on:not(:hover) .soc-font-icon,\n#page .icon-with-text-shortcode.icon-text-id-5361025c2bfe69e7ae95b39f1234c6b3 .text-icon.dt-icon-hover-on:not(:hover) .soc-icon,\n#phantom .icon-with-text-shortcode.icon-text-id-5361025c2bfe69e7ae95b39f1234c6b3 .text-icon.dt-icon-hover-on:not(:hover) .soc-icon,\n#page .icon-with-text-shortcode.icon-text-id-5361025c2bfe69e7ae95b39f1234c6b3 .text-icon.dt-icon-hover-off .soc-font-icon,\n#phantom .icon-with-text-shortcode.icon-text-id-5361025c2bfe69e7ae95b39f1234c6b3 .text-icon.dt-icon-hover-off .soc-font-icon,\n#page .icon-with-text-shortcode.icon-text-id-5361025c2bfe69e7ae95b39f1234c6b3 .text-icon.dt-icon-hover-off .soc-icon,\n#phantom .icon-with-text-shortcode.icon-text-id-5361025c2bfe69e7ae95b39f1234c6b3 .text-icon.dt-icon-hover-off .soc-icon {\n  color: #ffffff;\n  background: none;\n}\n.icon-with-text-shortcode.icon-text-id-5361025c2bfe69e7ae95b39f1234c6b3.layout-1 {\n  grid-template-columns: 60px minmax(0,1fr);\n  grid-column-gap: 0px;\n}\n.icon-with-text-shortcode.icon-text-id-5361025c2bfe69e7ae95b39f1234c6b3.layout-2 {\n  grid-template-columns: minmax(0,1fr) 60px;\n  grid-column-gap: 0px;\n}\n.icon-with-text-shortcode.icon-text-id-5361025c2bfe69e7ae95b39f1234c6b3.layout-2 .text-icon {\n  margin-left: 0;\n}\n.icon-with-text-shortcode.icon-text-id-5361025c2bfe69e7ae95b39f1234c6b3.layout-3 {\n  grid-template-columns: 60px minmax(0,1fr);\n}\n.icon-with-text-shortcode.icon-text-id-5361025c2bfe69e7ae95b39f1234c6b3.layout-3 .dt-text-title {\n  margin-left: 0px;\n}\n.icon-with-text-shortcode.icon-text-id-5361025c2bfe69e7ae95b39f1234c6b3 .dt-text-title,\n.icon-with-text-shortcode.icon-text-id-5361025c2bfe69e7ae95b39f1234c6b3 .dt-text-title a {\n  font-weight: bold;\n}\n.icon-with-text-shortcode.icon-text-id-5361025c2bfe69e7ae95b39f1234c6b3 .dt-text-title {\n  margin-bottom: 0px;\n}\n.icon-with-text-shortcode.icon-text-id-5361025c2bfe69e7ae95b39f1234c6b3 .dt-text-desc {\n  margin-bottom: 0px;\n}<\/style><div class=\"icon-with-text-shortcode  icon-text-id-5361025c2bfe69e7ae95b39f1234c6b3 layout-5  \" ><span   class=\"text-icon dt-icon-bg-on dt-icon-hover-off\" ><span class=\"icon-inner\"><i class=\"dt-regular-icon soc-icon fas fa-check-circle\"><\/i><i class=\"dt-hover-icon soc-icon fas fa-check-circle\"><\/i><\/span><\/span><h4 class=\"dt-text-title\"  >NPS and NPSplus Tracking<\/h4><div class=\"dt-text-desc\">NPS alone is not distinctly limited. With NPSplus, we give you explicit recommendations for actions to improve customer relationships!<\/div><\/div>[vc_empty_space height=&#8221;20px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1709116643165{background-color: #f2f2f2 !important;}&#8221;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.icon-with-text-shortcode.icon-text-id-59fc2caf75c5380ef41fb516d23df157 .text-icon {\n  width: 60px;\n  height: 60px;\n  line-height: 60px;\n  font-size: 32px;\n  border-radius: 200px;\n  margin: 0px 0px 0px 0px;\n}\n.icon-with-text-shortcode.icon-text-id-59fc2caf75c5380ef41fb516d23df157 .text-icon .icon-inner {\n  min-width: 60px;\n  min-height: 60px;\n  border-radius: 200px;\n}\n@media all and (-ms-high-contrast: none) {\n  .icon-with-text-shortcode.icon-text-id-59fc2caf75c5380ef41fb516d23df157 .text-icon .icon-inner {\n    height: 60px;\n  }\n}\n.icon-with-text-shortcode.icon-text-id-59fc2caf75c5380ef41fb516d23df157 .text-icon .dt-hover-icon {\n  line-height: 60px;\n}\n.icon-with-text-shortcode.icon-text-id-59fc2caf75c5380ef41fb516d23df157 .text-icon:before,\n.icon-with-text-shortcode.icon-text-id-59fc2caf75c5380ef41fb516d23df157 .text-icon:after,\n.icon-with-text-shortcode.icon-text-id-59fc2caf75c5380ef41fb516d23df157 .text-icon .icon-inner:before,\n.icon-with-text-shortcode.icon-text-id-59fc2caf75c5380ef41fb516d23df157 .text-icon .icon-inner:after {\n  min-width: 100%;\n  min-height: 100%;\n  padding: inherit;\n  border-radius: inherit;\n}\n.icon-with-text-shortcode.icon-text-id-59fc2caf75c5380ef41fb516d23df157 .text-icon.dt-icon-border-on:before {\n  border-width: 2px;\n  border-style: solid;\n}\n.dt-icon-border-dashed.icon-with-text-shortcode.icon-text-id-59fc2caf75c5380ef41fb516d23df157 .text-icon.dt-icon-border-on:before {\n  border-style: dashed;\n}\n.dt-icon-border-dotted.icon-with-text-shortcode.icon-text-id-59fc2caf75c5380ef41fb516d23df157 .text-icon.dt-icon-border-on:before {\n  border-style: dotted;\n}\n.dt-icon-border-double.icon-with-text-shortcode.icon-text-id-59fc2caf75c5380ef41fb516d23df157 .text-icon.dt-icon-border-on:before {\n  border-style: double;\n}\n.icon-with-text-shortcode.icon-text-id-59fc2caf75c5380ef41fb516d23df157 .text-icon.dt-icon-border-dashed.dt-icon-border-on:before {\n  border-style: dashed;\n}\n.icon-with-text-shortcode.icon-text-id-59fc2caf75c5380ef41fb516d23df157 .text-icon.dt-icon-border-dotted.dt-icon-border-on:before {\n  border-style: dotted;\n}\n.icon-with-text-shortcode.icon-text-id-59fc2caf75c5380ef41fb516d23df157 .text-icon.dt-icon-border-double.dt-icon-border-on:before {\n  border-style: double;\n}\n.icon-with-text-shortcode.icon-text-id-59fc2caf75c5380ef41fb516d23df157 .text-icon.dt-icon-hover-border-on:after {\n  border-width: 2px;\n  border-style: solid;\n}\n.icon-with-text-shortcode.icon-text-id-59fc2caf75c5380ef41fb516d23df157 .text-icon.dt-icon-border-dashed.dt-icon-hover-border-on:after {\n  border-style: dashed;\n}\n.icon-with-text-shortcode.icon-text-id-59fc2caf75c5380ef41fb516d23df157 .text-icon.dt-icon-border-dotted.dt-icon-hover-border-on:after {\n  border-style: dotted;\n}\n.icon-with-text-shortcode.icon-text-id-59fc2caf75c5380ef41fb516d23df157 .text-icon.dt-icon-border-double.dt-icon-hover-border-on:after {\n  border-style: double;\n}\n.icon-with-text-shortcode.icon-text-id-59fc2caf75c5380ef41fb516d23df157 .text-icon.dt-icon-hover-on:hover {\n  font-size: 32px;\n}\n#page .icon-with-text-shortcode.icon-text-id-59fc2caf75c5380ef41fb516d23df157 .text-icon.dt-icon-hover-on:hover .soc-font-icon,\n#phantom .icon-with-text-shortcode.icon-text-id-59fc2caf75c5380ef41fb516d23df157 .text-icon.dt-icon-hover-on:hover .soc-font-icon,\n#page .icon-with-text-shortcode.icon-text-id-59fc2caf75c5380ef41fb516d23df157 .text-icon.dt-icon-hover-on:hover .soc-icon,\n#phantom .icon-with-text-shortcode.icon-text-id-59fc2caf75c5380ef41fb516d23df157 .text-icon.dt-icon-hover-on:hover .soc-icon {\n  color: #fff;\n  background: none;\n}\n#page .icon-with-text-shortcode.icon-text-id-59fc2caf75c5380ef41fb516d23df157 .text-icon.dt-icon-hover-on:not(:hover) .soc-font-icon,\n#phantom .icon-with-text-shortcode.icon-text-id-59fc2caf75c5380ef41fb516d23df157 .text-icon.dt-icon-hover-on:not(:hover) .soc-font-icon,\n#page .icon-with-text-shortcode.icon-text-id-59fc2caf75c5380ef41fb516d23df157 .text-icon.dt-icon-hover-on:not(:hover) .soc-icon,\n#phantom .icon-with-text-shortcode.icon-text-id-59fc2caf75c5380ef41fb516d23df157 .text-icon.dt-icon-hover-on:not(:hover) .soc-icon,\n#page .icon-with-text-shortcode.icon-text-id-59fc2caf75c5380ef41fb516d23df157 .text-icon.dt-icon-hover-off .soc-font-icon,\n#phantom .icon-with-text-shortcode.icon-text-id-59fc2caf75c5380ef41fb516d23df157 .text-icon.dt-icon-hover-off .soc-font-icon,\n#page .icon-with-text-shortcode.icon-text-id-59fc2caf75c5380ef41fb516d23df157 .text-icon.dt-icon-hover-off .soc-icon,\n#phantom .icon-with-text-shortcode.icon-text-id-59fc2caf75c5380ef41fb516d23df157 .text-icon.dt-icon-hover-off .soc-icon {\n  color: #ffffff;\n  background: none;\n}\n.icon-with-text-shortcode.icon-text-id-59fc2caf75c5380ef41fb516d23df157.layout-1 {\n  grid-template-columns: 60px minmax(0,1fr);\n  grid-column-gap: 0px;\n}\n.icon-with-text-shortcode.icon-text-id-59fc2caf75c5380ef41fb516d23df157.layout-2 {\n  grid-template-columns: minmax(0,1fr) 60px;\n  grid-column-gap: 0px;\n}\n.icon-with-text-shortcode.icon-text-id-59fc2caf75c5380ef41fb516d23df157.layout-2 .text-icon {\n  margin-left: 0;\n}\n.icon-with-text-shortcode.icon-text-id-59fc2caf75c5380ef41fb516d23df157.layout-3 {\n  grid-template-columns: 60px minmax(0,1fr);\n}\n.icon-with-text-shortcode.icon-text-id-59fc2caf75c5380ef41fb516d23df157.layout-3 .dt-text-title {\n  margin-left: 0px;\n}\n.icon-with-text-shortcode.icon-text-id-59fc2caf75c5380ef41fb516d23df157 .dt-text-title,\n.icon-with-text-shortcode.icon-text-id-59fc2caf75c5380ef41fb516d23df157 .dt-text-title a {\n  font-weight: bold;\n}\n.icon-with-text-shortcode.icon-text-id-59fc2caf75c5380ef41fb516d23df157 .dt-text-title {\n  margin-bottom: 0px;\n}\n.icon-with-text-shortcode.icon-text-id-59fc2caf75c5380ef41fb516d23df157 .dt-text-desc {\n  margin-bottom: 0px;\n}<\/style><div class=\"icon-with-text-shortcode  icon-text-id-59fc2caf75c5380ef41fb516d23df157 layout-5  \" ><span   class=\"text-icon dt-icon-bg-on dt-icon-hover-off\" ><span class=\"icon-inner\"><i class=\"dt-regular-icon soc-icon fas fa-check-circle\"><\/i><i class=\"dt-hover-icon soc-icon fas fa-check-circle\"><\/i><\/span><\/span><h4 class=\"dt-text-title\"  >Touchpoint analyses<\/h4><div class=\"dt-text-desc\">Gain detailed insights into the customer experience - so you can optimize in a targeted manner!<\/div><\/div>[vc_empty_space height=&#8221;20px&#8221;][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=&#8221;20px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_row_inner equal_height=&#8221;yes&#8221; gap=&#8221;15&#8243;][vc_column_inner width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1709116625972{background-color: #f2f2f2 !important;}&#8221;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.icon-with-text-shortcode.icon-text-id-c6c728285c3378ef513f45e6976dfbc1 .text-icon {\n  width: 60px;\n  height: 60px;\n  line-height: 60px;\n  font-size: 32px;\n  border-radius: 200px;\n  margin: 0px 0px 0px 0px;\n}\n.icon-with-text-shortcode.icon-text-id-c6c728285c3378ef513f45e6976dfbc1 .text-icon .icon-inner {\n  min-width: 60px;\n  min-height: 60px;\n  border-radius: 200px;\n}\n@media all and (-ms-high-contrast: none) {\n  .icon-with-text-shortcode.icon-text-id-c6c728285c3378ef513f45e6976dfbc1 .text-icon .icon-inner {\n    height: 60px;\n  }\n}\n.icon-with-text-shortcode.icon-text-id-c6c728285c3378ef513f45e6976dfbc1 .text-icon .dt-hover-icon {\n  line-height: 60px;\n}\n.icon-with-text-shortcode.icon-text-id-c6c728285c3378ef513f45e6976dfbc1 .text-icon:before,\n.icon-with-text-shortcode.icon-text-id-c6c728285c3378ef513f45e6976dfbc1 .text-icon:after,\n.icon-with-text-shortcode.icon-text-id-c6c728285c3378ef513f45e6976dfbc1 .text-icon .icon-inner:before,\n.icon-with-text-shortcode.icon-text-id-c6c728285c3378ef513f45e6976dfbc1 .text-icon .icon-inner:after {\n  min-width: 100%;\n  min-height: 100%;\n  padding: inherit;\n  border-radius: inherit;\n}\n.icon-with-text-shortcode.icon-text-id-c6c728285c3378ef513f45e6976dfbc1 .text-icon.dt-icon-border-on:before {\n  border-width: 2px;\n  border-style: solid;\n}\n.dt-icon-border-dashed.icon-with-text-shortcode.icon-text-id-c6c728285c3378ef513f45e6976dfbc1 .text-icon.dt-icon-border-on:before {\n  border-style: dashed;\n}\n.dt-icon-border-dotted.icon-with-text-shortcode.icon-text-id-c6c728285c3378ef513f45e6976dfbc1 .text-icon.dt-icon-border-on:before {\n  border-style: dotted;\n}\n.dt-icon-border-double.icon-with-text-shortcode.icon-text-id-c6c728285c3378ef513f45e6976dfbc1 .text-icon.dt-icon-border-on:before {\n  border-style: double;\n}\n.icon-with-text-shortcode.icon-text-id-c6c728285c3378ef513f45e6976dfbc1 .text-icon.dt-icon-border-dashed.dt-icon-border-on:before {\n  border-style: dashed;\n}\n.icon-with-text-shortcode.icon-text-id-c6c728285c3378ef513f45e6976dfbc1 .text-icon.dt-icon-border-dotted.dt-icon-border-on:before {\n  border-style: dotted;\n}\n.icon-with-text-shortcode.icon-text-id-c6c728285c3378ef513f45e6976dfbc1 .text-icon.dt-icon-border-double.dt-icon-border-on:before {\n  border-style: double;\n}\n.icon-with-text-shortcode.icon-text-id-c6c728285c3378ef513f45e6976dfbc1 .text-icon.dt-icon-hover-border-on:after {\n  border-width: 2px;\n  border-style: solid;\n}\n.icon-with-text-shortcode.icon-text-id-c6c728285c3378ef513f45e6976dfbc1 .text-icon.dt-icon-border-dashed.dt-icon-hover-border-on:after {\n  border-style: dashed;\n}\n.icon-with-text-shortcode.icon-text-id-c6c728285c3378ef513f45e6976dfbc1 .text-icon.dt-icon-border-dotted.dt-icon-hover-border-on:after {\n  border-style: dotted;\n}\n.icon-with-text-shortcode.icon-text-id-c6c728285c3378ef513f45e6976dfbc1 .text-icon.dt-icon-border-double.dt-icon-hover-border-on:after {\n  border-style: double;\n}\n.icon-with-text-shortcode.icon-text-id-c6c728285c3378ef513f45e6976dfbc1 .text-icon.dt-icon-hover-on:hover {\n  font-size: 32px;\n}\n#page .icon-with-text-shortcode.icon-text-id-c6c728285c3378ef513f45e6976dfbc1 .text-icon.dt-icon-hover-on:hover .soc-font-icon,\n#phantom .icon-with-text-shortcode.icon-text-id-c6c728285c3378ef513f45e6976dfbc1 .text-icon.dt-icon-hover-on:hover .soc-font-icon,\n#page .icon-with-text-shortcode.icon-text-id-c6c728285c3378ef513f45e6976dfbc1 .text-icon.dt-icon-hover-on:hover .soc-icon,\n#phantom .icon-with-text-shortcode.icon-text-id-c6c728285c3378ef513f45e6976dfbc1 .text-icon.dt-icon-hover-on:hover .soc-icon {\n  color: #fff;\n  background: none;\n}\n#page .icon-with-text-shortcode.icon-text-id-c6c728285c3378ef513f45e6976dfbc1 .text-icon.dt-icon-hover-on:not(:hover) .soc-font-icon,\n#phantom .icon-with-text-shortcode.icon-text-id-c6c728285c3378ef513f45e6976dfbc1 .text-icon.dt-icon-hover-on:not(:hover) .soc-font-icon,\n#page .icon-with-text-shortcode.icon-text-id-c6c728285c3378ef513f45e6976dfbc1 .text-icon.dt-icon-hover-on:not(:hover) .soc-icon,\n#phantom .icon-with-text-shortcode.icon-text-id-c6c728285c3378ef513f45e6976dfbc1 .text-icon.dt-icon-hover-on:not(:hover) .soc-icon,\n#page .icon-with-text-shortcode.icon-text-id-c6c728285c3378ef513f45e6976dfbc1 .text-icon.dt-icon-hover-off .soc-font-icon,\n#phantom .icon-with-text-shortcode.icon-text-id-c6c728285c3378ef513f45e6976dfbc1 .text-icon.dt-icon-hover-off .soc-font-icon,\n#page .icon-with-text-shortcode.icon-text-id-c6c728285c3378ef513f45e6976dfbc1 .text-icon.dt-icon-hover-off .soc-icon,\n#phantom .icon-with-text-shortcode.icon-text-id-c6c728285c3378ef513f45e6976dfbc1 .text-icon.dt-icon-hover-off .soc-icon {\n  color: #ffffff;\n  background: none;\n}\n.icon-with-text-shortcode.icon-text-id-c6c728285c3378ef513f45e6976dfbc1.layout-1 {\n  grid-template-columns: 60px minmax(0,1fr);\n  grid-column-gap: 0px;\n}\n.icon-with-text-shortcode.icon-text-id-c6c728285c3378ef513f45e6976dfbc1.layout-2 {\n  grid-template-columns: minmax(0,1fr) 60px;\n  grid-column-gap: 0px;\n}\n.icon-with-text-shortcode.icon-text-id-c6c728285c3378ef513f45e6976dfbc1.layout-2 .text-icon {\n  margin-left: 0;\n}\n.icon-with-text-shortcode.icon-text-id-c6c728285c3378ef513f45e6976dfbc1.layout-3 {\n  grid-template-columns: 60px minmax(0,1fr);\n}\n.icon-with-text-shortcode.icon-text-id-c6c728285c3378ef513f45e6976dfbc1.layout-3 .dt-text-title {\n  margin-left: 0px;\n}\n.icon-with-text-shortcode.icon-text-id-c6c728285c3378ef513f45e6976dfbc1 .dt-text-title,\n.icon-with-text-shortcode.icon-text-id-c6c728285c3378ef513f45e6976dfbc1 .dt-text-title a {\n  font-weight: bold;\n}\n.icon-with-text-shortcode.icon-text-id-c6c728285c3378ef513f45e6976dfbc1 .dt-text-title {\n  margin-bottom: 0px;\n}\n.icon-with-text-shortcode.icon-text-id-c6c728285c3378ef513f45e6976dfbc1 .dt-text-desc {\n  margin-bottom: 0px;\n}<\/style><div class=\"icon-with-text-shortcode  icon-text-id-c6c728285c3378ef513f45e6976dfbc1 layout-5  \" ><span   class=\"text-icon dt-icon-bg-on dt-icon-hover-off\" ><span class=\"icon-inner\"><i class=\"dt-regular-icon soc-icon fas fa-check-circle\"><\/i><i class=\"dt-hover-icon soc-icon fas fa-check-circle\"><\/i><\/span><\/span><h4 class=\"dt-text-title\"  >Dashboards and Reporting Systems<\/h4><div class=\"dt-text-desc\">Maintain an overview of your customer relationships. Our dashboards are customized to your needs and offer a clear and always up-to-date overview!<\/div><\/div>[vc_empty_space height=&#8221;20px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1709116634209{background-color: #f2f2f2 !important;}&#8221;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.icon-with-text-shortcode.icon-text-id-0e95cd3c7c55b8ceae00f5e0f3bd5775 .text-icon {\n  width: 60px;\n  height: 60px;\n  line-height: 60px;\n  font-size: 32px;\n  border-radius: 200px;\n  margin: 0px 0px 0px 0px;\n}\n.icon-with-text-shortcode.icon-text-id-0e95cd3c7c55b8ceae00f5e0f3bd5775 .text-icon .icon-inner {\n  min-width: 60px;\n  min-height: 60px;\n  border-radius: 200px;\n}\n@media all and (-ms-high-contrast: none) {\n  .icon-with-text-shortcode.icon-text-id-0e95cd3c7c55b8ceae00f5e0f3bd5775 .text-icon .icon-inner {\n    height: 60px;\n  }\n}\n.icon-with-text-shortcode.icon-text-id-0e95cd3c7c55b8ceae00f5e0f3bd5775 .text-icon .dt-hover-icon {\n  line-height: 60px;\n}\n.icon-with-text-shortcode.icon-text-id-0e95cd3c7c55b8ceae00f5e0f3bd5775 .text-icon:before,\n.icon-with-text-shortcode.icon-text-id-0e95cd3c7c55b8ceae00f5e0f3bd5775 .text-icon:after,\n.icon-with-text-shortcode.icon-text-id-0e95cd3c7c55b8ceae00f5e0f3bd5775 .text-icon .icon-inner:before,\n.icon-with-text-shortcode.icon-text-id-0e95cd3c7c55b8ceae00f5e0f3bd5775 .text-icon .icon-inner:after {\n  min-width: 100%;\n  min-height: 100%;\n  padding: inherit;\n  border-radius: inherit;\n}\n.icon-with-text-shortcode.icon-text-id-0e95cd3c7c55b8ceae00f5e0f3bd5775 .text-icon.dt-icon-border-on:before {\n  border-width: 2px;\n  border-style: solid;\n}\n.dt-icon-border-dashed.icon-with-text-shortcode.icon-text-id-0e95cd3c7c55b8ceae00f5e0f3bd5775 .text-icon.dt-icon-border-on:before {\n  border-style: dashed;\n}\n.dt-icon-border-dotted.icon-with-text-shortcode.icon-text-id-0e95cd3c7c55b8ceae00f5e0f3bd5775 .text-icon.dt-icon-border-on:before {\n  border-style: dotted;\n}\n.dt-icon-border-double.icon-with-text-shortcode.icon-text-id-0e95cd3c7c55b8ceae00f5e0f3bd5775 .text-icon.dt-icon-border-on:before {\n  border-style: double;\n}\n.icon-with-text-shortcode.icon-text-id-0e95cd3c7c55b8ceae00f5e0f3bd5775 .text-icon.dt-icon-border-dashed.dt-icon-border-on:before {\n  border-style: dashed;\n}\n.icon-with-text-shortcode.icon-text-id-0e95cd3c7c55b8ceae00f5e0f3bd5775 .text-icon.dt-icon-border-dotted.dt-icon-border-on:before {\n  border-style: dotted;\n}\n.icon-with-text-shortcode.icon-text-id-0e95cd3c7c55b8ceae00f5e0f3bd5775 .text-icon.dt-icon-border-double.dt-icon-border-on:before {\n  border-style: double;\n}\n.icon-with-text-shortcode.icon-text-id-0e95cd3c7c55b8ceae00f5e0f3bd5775 .text-icon.dt-icon-hover-border-on:after {\n  border-width: 2px;\n  border-style: solid;\n}\n.icon-with-text-shortcode.icon-text-id-0e95cd3c7c55b8ceae00f5e0f3bd5775 .text-icon.dt-icon-border-dashed.dt-icon-hover-border-on:after {\n  border-style: dashed;\n}\n.icon-with-text-shortcode.icon-text-id-0e95cd3c7c55b8ceae00f5e0f3bd5775 .text-icon.dt-icon-border-dotted.dt-icon-hover-border-on:after {\n  border-style: dotted;\n}\n.icon-with-text-shortcode.icon-text-id-0e95cd3c7c55b8ceae00f5e0f3bd5775 .text-icon.dt-icon-border-double.dt-icon-hover-border-on:after {\n  border-style: double;\n}\n.icon-with-text-shortcode.icon-text-id-0e95cd3c7c55b8ceae00f5e0f3bd5775 .text-icon.dt-icon-hover-on:hover {\n  font-size: 32px;\n}\n#page .icon-with-text-shortcode.icon-text-id-0e95cd3c7c55b8ceae00f5e0f3bd5775 .text-icon.dt-icon-hover-on:hover .soc-font-icon,\n#phantom .icon-with-text-shortcode.icon-text-id-0e95cd3c7c55b8ceae00f5e0f3bd5775 .text-icon.dt-icon-hover-on:hover .soc-font-icon,\n#page .icon-with-text-shortcode.icon-text-id-0e95cd3c7c55b8ceae00f5e0f3bd5775 .text-icon.dt-icon-hover-on:hover .soc-icon,\n#phantom .icon-with-text-shortcode.icon-text-id-0e95cd3c7c55b8ceae00f5e0f3bd5775 .text-icon.dt-icon-hover-on:hover .soc-icon {\n  color: #fff;\n  background: none;\n}\n#page .icon-with-text-shortcode.icon-text-id-0e95cd3c7c55b8ceae00f5e0f3bd5775 .text-icon.dt-icon-hover-on:not(:hover) .soc-font-icon,\n#phantom .icon-with-text-shortcode.icon-text-id-0e95cd3c7c55b8ceae00f5e0f3bd5775 .text-icon.dt-icon-hover-on:not(:hover) .soc-font-icon,\n#page .icon-with-text-shortcode.icon-text-id-0e95cd3c7c55b8ceae00f5e0f3bd5775 .text-icon.dt-icon-hover-on:not(:hover) .soc-icon,\n#phantom .icon-with-text-shortcode.icon-text-id-0e95cd3c7c55b8ceae00f5e0f3bd5775 .text-icon.dt-icon-hover-on:not(:hover) .soc-icon,\n#page .icon-with-text-shortcode.icon-text-id-0e95cd3c7c55b8ceae00f5e0f3bd5775 .text-icon.dt-icon-hover-off .soc-font-icon,\n#phantom .icon-with-text-shortcode.icon-text-id-0e95cd3c7c55b8ceae00f5e0f3bd5775 .text-icon.dt-icon-hover-off .soc-font-icon,\n#page .icon-with-text-shortcode.icon-text-id-0e95cd3c7c55b8ceae00f5e0f3bd5775 .text-icon.dt-icon-hover-off .soc-icon,\n#phantom .icon-with-text-shortcode.icon-text-id-0e95cd3c7c55b8ceae00f5e0f3bd5775 .text-icon.dt-icon-hover-off .soc-icon {\n  color: #ffffff;\n  background: none;\n}\n.icon-with-text-shortcode.icon-text-id-0e95cd3c7c55b8ceae00f5e0f3bd5775.layout-1 {\n  grid-template-columns: 60px minmax(0,1fr);\n  grid-column-gap: 0px;\n}\n.icon-with-text-shortcode.icon-text-id-0e95cd3c7c55b8ceae00f5e0f3bd5775.layout-2 {\n  grid-template-columns: minmax(0,1fr) 60px;\n  grid-column-gap: 0px;\n}\n.icon-with-text-shortcode.icon-text-id-0e95cd3c7c55b8ceae00f5e0f3bd5775.layout-2 .text-icon {\n  margin-left: 0;\n}\n.icon-with-text-shortcode.icon-text-id-0e95cd3c7c55b8ceae00f5e0f3bd5775.layout-3 {\n  grid-template-columns: 60px minmax(0,1fr);\n}\n.icon-with-text-shortcode.icon-text-id-0e95cd3c7c55b8ceae00f5e0f3bd5775.layout-3 .dt-text-title {\n  margin-left: 0px;\n}\n.icon-with-text-shortcode.icon-text-id-0e95cd3c7c55b8ceae00f5e0f3bd5775 .dt-text-title,\n.icon-with-text-shortcode.icon-text-id-0e95cd3c7c55b8ceae00f5e0f3bd5775 .dt-text-title a {\n  font-weight: bold;\n}\n.icon-with-text-shortcode.icon-text-id-0e95cd3c7c55b8ceae00f5e0f3bd5775 .dt-text-title {\n  margin-bottom: 0px;\n}\n.icon-with-text-shortcode.icon-text-id-0e95cd3c7c55b8ceae00f5e0f3bd5775 .dt-text-desc {\n  margin-bottom: 0px;\n}<\/style><div class=\"icon-with-text-shortcode  icon-text-id-0e95cd3c7c55b8ceae00f5e0f3bd5775 layout-5  \" ><span   class=\"text-icon dt-icon-bg-on dt-icon-hover-off\" ><span class=\"icon-inner\"><i class=\"dt-regular-icon soc-icon fas fa-check-circle\"><\/i><i class=\"dt-hover-icon soc-icon fas fa-check-circle\"><\/i><\/span><\/span><h4 class=\"dt-text-title\"  >Quality of service measurements<br \/>\n(e.g. mystery programs)<\/h4><div class=\"dt-text-desc\">Gain an objective and realistic assessment of the customer experience - including valuable potential for improvement.<\/div><\/div>[vc_empty_space height=&#8221;20px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1709116643165{background-color: #f2f2f2 !important;}&#8221;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.icon-with-text-shortcode.icon-text-id-bef21b56f0b75debd1700c368b74d398 .text-icon {\n  width: 60px;\n  height: 60px;\n  line-height: 60px;\n  font-size: 32px;\n  border-radius: 200px;\n  margin: 0px 0px 0px 0px;\n}\n.icon-with-text-shortcode.icon-text-id-bef21b56f0b75debd1700c368b74d398 .text-icon .icon-inner {\n  min-width: 60px;\n  min-height: 60px;\n  border-radius: 200px;\n}\n@media all and (-ms-high-contrast: none) {\n  .icon-with-text-shortcode.icon-text-id-bef21b56f0b75debd1700c368b74d398 .text-icon .icon-inner {\n    height: 60px;\n  }\n}\n.icon-with-text-shortcode.icon-text-id-bef21b56f0b75debd1700c368b74d398 .text-icon .dt-hover-icon {\n  line-height: 60px;\n}\n.icon-with-text-shortcode.icon-text-id-bef21b56f0b75debd1700c368b74d398 .text-icon:before,\n.icon-with-text-shortcode.icon-text-id-bef21b56f0b75debd1700c368b74d398 .text-icon:after,\n.icon-with-text-shortcode.icon-text-id-bef21b56f0b75debd1700c368b74d398 .text-icon .icon-inner:before,\n.icon-with-text-shortcode.icon-text-id-bef21b56f0b75debd1700c368b74d398 .text-icon .icon-inner:after {\n  min-width: 100%;\n  min-height: 100%;\n  padding: inherit;\n  border-radius: inherit;\n}\n.icon-with-text-shortcode.icon-text-id-bef21b56f0b75debd1700c368b74d398 .text-icon.dt-icon-border-on:before {\n  border-width: 2px;\n  border-style: solid;\n}\n.dt-icon-border-dashed.icon-with-text-shortcode.icon-text-id-bef21b56f0b75debd1700c368b74d398 .text-icon.dt-icon-border-on:before {\n  border-style: dashed;\n}\n.dt-icon-border-dotted.icon-with-text-shortcode.icon-text-id-bef21b56f0b75debd1700c368b74d398 .text-icon.dt-icon-border-on:before {\n  border-style: dotted;\n}\n.dt-icon-border-double.icon-with-text-shortcode.icon-text-id-bef21b56f0b75debd1700c368b74d398 .text-icon.dt-icon-border-on:before {\n  border-style: double;\n}\n.icon-with-text-shortcode.icon-text-id-bef21b56f0b75debd1700c368b74d398 .text-icon.dt-icon-border-dashed.dt-icon-border-on:before {\n  border-style: dashed;\n}\n.icon-with-text-shortcode.icon-text-id-bef21b56f0b75debd1700c368b74d398 .text-icon.dt-icon-border-dotted.dt-icon-border-on:before {\n  border-style: dotted;\n}\n.icon-with-text-shortcode.icon-text-id-bef21b56f0b75debd1700c368b74d398 .text-icon.dt-icon-border-double.dt-icon-border-on:before {\n  border-style: double;\n}\n.icon-with-text-shortcode.icon-text-id-bef21b56f0b75debd1700c368b74d398 .text-icon.dt-icon-hover-border-on:after {\n  border-width: 2px;\n  border-style: solid;\n}\n.icon-with-text-shortcode.icon-text-id-bef21b56f0b75debd1700c368b74d398 .text-icon.dt-icon-border-dashed.dt-icon-hover-border-on:after {\n  border-style: dashed;\n}\n.icon-with-text-shortcode.icon-text-id-bef21b56f0b75debd1700c368b74d398 .text-icon.dt-icon-border-dotted.dt-icon-hover-border-on:after {\n  border-style: dotted;\n}\n.icon-with-text-shortcode.icon-text-id-bef21b56f0b75debd1700c368b74d398 .text-icon.dt-icon-border-double.dt-icon-hover-border-on:after {\n  border-style: double;\n}\n.icon-with-text-shortcode.icon-text-id-bef21b56f0b75debd1700c368b74d398 .text-icon.dt-icon-hover-on:hover {\n  font-size: 32px;\n}\n#page .icon-with-text-shortcode.icon-text-id-bef21b56f0b75debd1700c368b74d398 .text-icon.dt-icon-hover-on:hover .soc-font-icon,\n#phantom .icon-with-text-shortcode.icon-text-id-bef21b56f0b75debd1700c368b74d398 .text-icon.dt-icon-hover-on:hover .soc-font-icon,\n#page .icon-with-text-shortcode.icon-text-id-bef21b56f0b75debd1700c368b74d398 .text-icon.dt-icon-hover-on:hover .soc-icon,\n#phantom .icon-with-text-shortcode.icon-text-id-bef21b56f0b75debd1700c368b74d398 .text-icon.dt-icon-hover-on:hover .soc-icon {\n  color: #fff;\n  background: none;\n}\n#page .icon-with-text-shortcode.icon-text-id-bef21b56f0b75debd1700c368b74d398 .text-icon.dt-icon-hover-on:not(:hover) .soc-font-icon,\n#phantom .icon-with-text-shortcode.icon-text-id-bef21b56f0b75debd1700c368b74d398 .text-icon.dt-icon-hover-on:not(:hover) .soc-font-icon,\n#page .icon-with-text-shortcode.icon-text-id-bef21b56f0b75debd1700c368b74d398 .text-icon.dt-icon-hover-on:not(:hover) .soc-icon,\n#phantom .icon-with-text-shortcode.icon-text-id-bef21b56f0b75debd1700c368b74d398 .text-icon.dt-icon-hover-on:not(:hover) .soc-icon,\n#page .icon-with-text-shortcode.icon-text-id-bef21b56f0b75debd1700c368b74d398 .text-icon.dt-icon-hover-off .soc-font-icon,\n#phantom .icon-with-text-shortcode.icon-text-id-bef21b56f0b75debd1700c368b74d398 .text-icon.dt-icon-hover-off .soc-font-icon,\n#page .icon-with-text-shortcode.icon-text-id-bef21b56f0b75debd1700c368b74d398 .text-icon.dt-icon-hover-off .soc-icon,\n#phantom .icon-with-text-shortcode.icon-text-id-bef21b56f0b75debd1700c368b74d398 .text-icon.dt-icon-hover-off .soc-icon {\n  color: #ffffff;\n  background: none;\n}\n.icon-with-text-shortcode.icon-text-id-bef21b56f0b75debd1700c368b74d398.layout-1 {\n  grid-template-columns: 60px minmax(0,1fr);\n  grid-column-gap: 0px;\n}\n.icon-with-text-shortcode.icon-text-id-bef21b56f0b75debd1700c368b74d398.layout-2 {\n  grid-template-columns: minmax(0,1fr) 60px;\n  grid-column-gap: 0px;\n}\n.icon-with-text-shortcode.icon-text-id-bef21b56f0b75debd1700c368b74d398.layout-2 .text-icon {\n  margin-left: 0;\n}\n.icon-with-text-shortcode.icon-text-id-bef21b56f0b75debd1700c368b74d398.layout-3 {\n  grid-template-columns: 60px minmax(0,1fr);\n}\n.icon-with-text-shortcode.icon-text-id-bef21b56f0b75debd1700c368b74d398.layout-3 .dt-text-title {\n  margin-left: 0px;\n}\n.icon-with-text-shortcode.icon-text-id-bef21b56f0b75debd1700c368b74d398 .dt-text-title,\n.icon-with-text-shortcode.icon-text-id-bef21b56f0b75debd1700c368b74d398 .dt-text-title a {\n  font-weight: bold;\n}\n.icon-with-text-shortcode.icon-text-id-bef21b56f0b75debd1700c368b74d398 .dt-text-title {\n  margin-bottom: 0px;\n}\n.icon-with-text-shortcode.icon-text-id-bef21b56f0b75debd1700c368b74d398 .dt-text-desc {\n  margin-bottom: 0px;\n}<\/style><div class=\"icon-with-text-shortcode  icon-text-id-bef21b56f0b75debd1700c368b74d398 layout-5  \" ><span   class=\"text-icon dt-icon-bg-on dt-icon-hover-off\" ><span class=\"icon-inner\"><i class=\"dt-regular-icon soc-icon fas fa-check-circle\"><\/i><i class=\"dt-hover-icon soc-icon fas fa-check-circle\"><\/i><\/span><\/span><h4 class=\"dt-text-title\"  >Benchmark Analysis<\/h4><div class=\"dt-text-desc\">The competitive comparison provides a useful assessment of the current situation, as well as an information basis for improving performance and optimizing efficiency.<\/div><\/div>[vc_empty_space height=&#8221;20px&#8221;][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=&#8221;20px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space][vc_separator][vc_empty_space][\/vc_column][\/vc_row][vc_row type=&#8221;vc_default&#8221; bg_type=&#8221;bg_color&#8221; bg_override=&#8221;full&#8221; bg_color_value=&#8221;#f8f8f8&#8243;][vc_column][vc_empty_space height=&#8221;40px&#8221;][vc_row_inner equal_height=&#8221;yes&#8221;][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-6 vc_col-md-6 vc_col-xs-12&#8243;][vc_single_image image=&#8221;5543&#8243; img_size=&#8221;full&#8221; image_hovers=&#8221;false&#8221;][vc_empty_space height=&#8221;20px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-6 vc_col-md-6 vc_col-xs-12&#8243;][vc_column_text]<\/p>\n<h3>Your contact partner:<\/h3>\n<p>[\/vc_column_text][vc_column_text]<strong><span class=\"gl-name\">Leif Steinbrinker<br \/>\n<\/span><\/strong><\/p>\n<p>Managing Partner[\/vc_column_text]<div class=\"uavc-list-icon uavc-list-icon-wrapper ult-adjust-bottom-margin   \"><ul class=\"uavc-list\"><li><div class=\"uavc-list-content\" id=\"list-icon-wrap-8918\">\n<div class=\"uavc-list-icon  \" data-animation=\"\" data-animation-delay=\"03\" style=\"margin-right:15px;\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon none \"  style=\"color:#fdc800;font-size:25px;display:inline-block;\">\n\t<i class=\"fas fa-phone-alt\"><\/i>\n<\/div><\/div><\/div>\n<\/div><span  data-ultimate-target='#list-icon-wrap-8918 .uavc-list-desc'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  class=\"uavc-list-desc ult-responsive\" style=\"\"><a href=\"tel:+496131328090\">+49 6131 32809 0<\/a><\/p>\n<p><\/span><\/div><\/li><li><div class=\"uavc-list-content\" id=\"list-icon-wrap-4730\">\n<div class=\"uavc-list-icon  \" data-animation=\"\" data-animation-delay=\"03\" style=\"margin-right:15px;\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon none \"  style=\"color:#fdc800;font-size:25px;display:inline-block;\">\n\t<i class=\"icomoon-the7-font-the7-mail-01\"><\/i>\n<\/div><\/div><\/div>\n<\/div><span  data-ultimate-target='#list-icon-wrap-4730 .uavc-list-desc'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  class=\"uavc-list-desc ult-responsive\" style=\"\"><a href=\"mailto:leif.steinbrinker@2hmforum.de\">leif.steinbrinker@2hmforum.de<\/a><\/p>\n<p><\/span><\/div><\/li><\/ul><\/div><style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.dt-shortcode-soc-icons.soc-icons-cb68014edf1faece5dcac95c19426bc0 a {\n  margin-right: 10px;\n}\n.dt-shortcode-soc-icons a.soc-icons-cb68014edf1faece5dcac95c19426bc0 {\n  margin-right: 10px;\n}\n.dt-shortcode-soc-icons a.soc-icons-cb68014edf1faece5dcac95c19426bc0:last-child {\n  margin-right: 0;\n}\n.dt-shortcode-soc-icons a.soc-icons-cb68014edf1faece5dcac95c19426bc0:before,\n.dt-shortcode-soc-icons a.soc-icons-cb68014edf1faece5dcac95c19426bc0:after {\n  padding: inherit;\n}\n.dt-shortcode-soc-icons a.soc-icons-cb68014edf1faece5dcac95c19426bc0.dt-icon-border-on:before {\n  border:  solid ;\n}\n.dt-shortcode-soc-icons a.soc-icons-cb68014edf1faece5dcac95c19426bc0.dt-icon-hover-border-on:after {\n  border:  solid ;\n}<\/style><div class=\"dt-shortcode-soc-icons  soc-icons-cb68014edf1faece5dcac95c19426bc0 soc-icons-left \" ><style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.dt-shortcode-soc-icons a.single-soc-icon-7d8e1d1b02fcf22843489daa535d4f21 {\n  min-width: 32px;\n  min-height: 32px;\n  font-size: 22px;\n  border-radius: 0px;\n}\n.dt-shortcode-soc-icons a.single-soc-icon-7d8e1d1b02fcf22843489daa535d4f21:last-child {\n  margin-right: 0;\n}\n.dt-shortcode-soc-icons a.single-soc-icon-7d8e1d1b02fcf22843489daa535d4f21:before,\n.dt-shortcode-soc-icons a.single-soc-icon-7d8e1d1b02fcf22843489daa535d4f21:after {\n  min-width: 32px;\n  min-height: 32px;\n  padding: inherit;\n}\n#page .dt-shortcode-soc-icons a.single-soc-icon-7d8e1d1b02fcf22843489daa535d4f21.dt-icon-bg-on:before,\n#phantom .dt-shortcode-soc-icons a.single-soc-icon-7d8e1d1b02fcf22843489daa535d4f21.dt-icon-bg-on:before {\n  background: #dadada;\n}\n.dt-shortcode-soc-icons a.single-soc-icon-7d8e1d1b02fcf22843489daa535d4f21.dt-icon-border-on:before {\n  border: 0px solid ;\n}\n.dt-shortcode-soc-icons a.single-soc-icon-7d8e1d1b02fcf22843489daa535d4f21.dt-icon-hover-border-on:after {\n  border: 0px solid ;\n}\n.dt-shortcode-soc-icons a.single-soc-icon-7d8e1d1b02fcf22843489daa535d4f21:hover {\n  font-size: 22px;\n}\n#page .dt-shortcode-soc-icons a.single-soc-icon-7d8e1d1b02fcf22843489daa535d4f21:hover .soc-font-icon,\n#phantom .dt-shortcode-soc-icons a.single-soc-icon-7d8e1d1b02fcf22843489daa535d4f21:hover .soc-font-icon,\n#page .dt-shortcode-soc-icons a.single-soc-icon-7d8e1d1b02fcf22843489daa535d4f21:hover .soc-icon,\n#phantom .dt-shortcode-soc-icons a.single-soc-icon-7d8e1d1b02fcf22843489daa535d4f21:hover .soc-icon {\n  color: #fdc800;\n  background: none;\n}\n#page .dt-shortcode-soc-icons a.single-soc-icon-7d8e1d1b02fcf22843489daa535d4f21.dt-icon-hover-bg-on:after,\n#phantom .dt-shortcode-soc-icons a.single-soc-icon-7d8e1d1b02fcf22843489daa535d4f21.dt-icon-hover-bg-on:after {\n  background: #dadada;\n}\n#page .dt-shortcode-soc-icons a.single-soc-icon-7d8e1d1b02fcf22843489daa535d4f21:not(:hover) .soc-font-icon,\n#phantom .dt-shortcode-soc-icons a.single-soc-icon-7d8e1d1b02fcf22843489daa535d4f21:not(:hover) .soc-font-icon,\n#page .dt-shortcode-soc-icons a.single-soc-icon-7d8e1d1b02fcf22843489daa535d4f21:not(:hover) .soc-icon,\n#phantom .dt-shortcode-soc-icons a.single-soc-icon-7d8e1d1b02fcf22843489daa535d4f21:not(:hover) .soc-icon {\n  color: #666666;\n  background: none;\n}\n.dt-shortcode-soc-icons a.single-soc-icon-7d8e1d1b02fcf22843489daa535d4f21 .soc-font-icon,\n.dt-shortcode-soc-icons a.single-soc-icon-7d8e1d1b02fcf22843489daa535d4f21 .soc-icon {\n  font-size: 22px;\n}<\/style><a title=\"Linkedin\" href=\"https:\/\/www.linkedin.com\/in\/leif-steinbrinker-76335134\/\" target=\"_blank\" rel=\"noopener\" class=\"linkedin single-soc-icon-7d8e1d1b02fcf22843489daa535d4f21 dt-icon-bg-on dt-icon-hover-bg-on\"><i class=\"soc-icon soc-font-icon dt-icon-linkedin\"><\/i><span class=\"screen-reader-text\">Linkedin<\/span><\/a><\/div>[\/vc_column_inner][\/vc_row_inner][vc_empty_space height=&#8221;30px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8221;10px&#8221;][vc_column_text]<\/p>\n<h4 style=\"text-align: center;\">Additional services<\/h4>\n<p>[\/vc_column_text][vc_row_inner equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; gap=&#8221;15&#8243;][vc_column_inner width=&#8221;1\/4&#8243; css=&#8221;.vc_custom_1712128582425{background-color: #f6f7f8 !important;}&#8221;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.dt-shortcode-icon.icon-2aa498246e5634266a820aca35353c46 {\n  min-width: 64px;\n  min-height: 64px;\n  font-size: 46px;\n  border-radius: 100px;\n}\n.dt-shortcode-icon.icon-2aa498246e5634266a820aca35353c46:last-child {\n  margin-right: 0;\n}\n.dt-shortcode-icon.icon-2aa498246e5634266a820aca35353c46 .icon-inner {\n  margin: 0px;\n  min-width: 64px;\n  min-height: 64px;\n  border-radius: 100px;\n}\n.dt-shortcode-icon.icon-2aa498246e5634266a820aca35353c46 .dt-hover-icon {\n  line-height: 64px;\n}\n.dt-shortcode-icon.icon-2aa498246e5634266a820aca35353c46:before,\n.dt-shortcode-icon.icon-2aa498246e5634266a820aca35353c46:after,\n.dt-shortcode-icon.icon-2aa498246e5634266a820aca35353c46 .icon-inner:before,\n.dt-shortcode-icon.icon-2aa498246e5634266a820aca35353c46 .icon-inner:after {\n  min-width: 100%;\n  min-height: 100%;\n  padding: inherit;\n  border-radius: inherit;\n}\n.dt-shortcode-icon.icon-2aa498246e5634266a820aca35353c46.dt-icon-border-on:before {\n  border-width: 0px;\n  border-style: solid;\n}\n.dt-icon-border-dashed.dt-shortcode-icon.icon-2aa498246e5634266a820aca35353c46.dt-icon-border-on:before {\n  border-style: dashed;\n}\n.dt-icon-border-dotted.dt-shortcode-icon.icon-2aa498246e5634266a820aca35353c46.dt-icon-border-on:before {\n  border-style: dotted;\n}\n.dt-icon-border-double.dt-shortcode-icon.icon-2aa498246e5634266a820aca35353c46.dt-icon-border-on:before {\n  border-style: double;\n}\n.dt-shortcode-icon.icon-2aa498246e5634266a820aca35353c46.dt-icon-hover-border-on:after {\n  border-width: 0px;\n  border-style: solid;\n}\n.dt-icon-border-dashed.dt-shortcode-icon.icon-2aa498246e5634266a820aca35353c46.dt-icon-hover-border-on:after {\n  border-style: dashed;\n}\n.dt-icon-border-dotted.dt-shortcode-icon.icon-2aa498246e5634266a820aca35353c46.dt-icon-hover-border-on:after {\n  border-style: dotted;\n}\n.dt-icon-border-double.dt-shortcode-icon.icon-2aa498246e5634266a820aca35353c46.dt-icon-hover-border-on:after {\n  border-style: double;\n}\n.dt-shortcode-icon.icon-2aa498246e5634266a820aca35353c46.dt-icon-hover-on:hover {\n  font-size: 46px;\n}\n#page .dt-shortcode-icon.icon-2aa498246e5634266a820aca35353c46.dt-icon-hover-on:hover .soc-font-icon,\n#phantom .dt-shortcode-icon.icon-2aa498246e5634266a820aca35353c46.dt-icon-hover-on:hover .soc-font-icon,\n#page .dt-shortcode-icon.icon-2aa498246e5634266a820aca35353c46.dt-icon-hover-on:hover .soc-icon,\n#phantom .dt-shortcode-icon.icon-2aa498246e5634266a820aca35353c46.dt-icon-hover-on:hover .soc-icon {\n  color: rgba(255,255,255,0.75);\n  background: none;\n}\n#page .dt-shortcode-icon.icon-2aa498246e5634266a820aca35353c46.dt-icon-hover-on:not(:hover) .soc-font-icon,\n#phantom .dt-shortcode-icon.icon-2aa498246e5634266a820aca35353c46.dt-icon-hover-on:not(:hover) .soc-font-icon,\n#page .dt-shortcode-icon.icon-2aa498246e5634266a820aca35353c46.dt-icon-hover-on:not(:hover) .soc-icon,\n#phantom .dt-shortcode-icon.icon-2aa498246e5634266a820aca35353c46.dt-icon-hover-on:not(:hover) .soc-icon,\n#page .dt-shortcode-icon.icon-2aa498246e5634266a820aca35353c46.dt-icon-hover-off .soc-font-icon,\n#phantom .dt-shortcode-icon.icon-2aa498246e5634266a820aca35353c46.dt-icon-hover-off .soc-font-icon,\n#page .dt-shortcode-icon.icon-2aa498246e5634266a820aca35353c46.dt-icon-hover-off .soc-icon,\n#phantom .dt-shortcode-icon.icon-2aa498246e5634266a820aca35353c46.dt-icon-hover-off .soc-icon {\n  color: #fdc800;\n  background: none;\n}\n.dt-shortcode-icon.icon-2aa498246e5634266a820aca35353c46 .soc-font-icon,\n.dt-shortcode-icon.icon-2aa498246e5634266a820aca35353c46 .soc-icon {\n  font-size: 46px;\n}<\/style><div class=\"dt-shortcode-icon-wrap dt-icon-center \"><span  class=\"anchor-link Defaults-map-marker icon-2aa498246e5634266a820aca35353c46 dt-shortcode-icon dt-icon-bg-off dt-icon-hover-border-on dt-icon-hover-off dt-icon-hover-bg-on  \" ><span class=\"icon-inner\"><i class=\"dt-regular-icon soc-icon Defaults-map-marker\"><\/i><i class=\"dt-hover-icon soc-icon Defaults-map-marker\"><\/i><span class=\"screen-reader-text\"><\/span><\/span><\/span><\/div>[vc_empty_space height=&#8221;20pxx&#8221;][vc_column_text]<\/p>\n<p style=\"text-align: center;\">Brand and positioning<br \/>\n<a class=\"post-details details-type-link\" href=\"https:\/\/2hmforum.de\/en\/brand-and-positioning\/\" target=\"_blank\" rel=\"noopener noreferrer\">Mehr&#8230;<i class=\"fa fa-caret-right\" aria-hidden=\"true\"><\/i><\/a><\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243; css=&#8221;.vc_custom_1712128597309{background-color: #f6f7f8 !important;}&#8221;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.dt-shortcode-icon.icon-34bef076b2e69a9a75c27828bca46364 {\n  min-width: 64px;\n  min-height: 64px;\n  font-size: 46px;\n  border-radius: 100px;\n}\n.dt-shortcode-icon.icon-34bef076b2e69a9a75c27828bca46364:last-child {\n  margin-right: 0;\n}\n.dt-shortcode-icon.icon-34bef076b2e69a9a75c27828bca46364 .icon-inner {\n  margin: 0px;\n  min-width: 64px;\n  min-height: 64px;\n  border-radius: 100px;\n}\n.dt-shortcode-icon.icon-34bef076b2e69a9a75c27828bca46364 .dt-hover-icon {\n  line-height: 64px;\n}\n.dt-shortcode-icon.icon-34bef076b2e69a9a75c27828bca46364:before,\n.dt-shortcode-icon.icon-34bef076b2e69a9a75c27828bca46364:after,\n.dt-shortcode-icon.icon-34bef076b2e69a9a75c27828bca46364 .icon-inner:before,\n.dt-shortcode-icon.icon-34bef076b2e69a9a75c27828bca46364 .icon-inner:after {\n  min-width: 100%;\n  min-height: 100%;\n  padding: inherit;\n  border-radius: inherit;\n}\n.dt-shortcode-icon.icon-34bef076b2e69a9a75c27828bca46364.dt-icon-border-on:before {\n  border-width: 0px;\n  border-style: solid;\n}\n.dt-icon-border-dashed.dt-shortcode-icon.icon-34bef076b2e69a9a75c27828bca46364.dt-icon-border-on:before {\n  border-style: dashed;\n}\n.dt-icon-border-dotted.dt-shortcode-icon.icon-34bef076b2e69a9a75c27828bca46364.dt-icon-border-on:before {\n  border-style: dotted;\n}\n.dt-icon-border-double.dt-shortcode-icon.icon-34bef076b2e69a9a75c27828bca46364.dt-icon-border-on:before {\n  border-style: double;\n}\n.dt-shortcode-icon.icon-34bef076b2e69a9a75c27828bca46364.dt-icon-hover-border-on:after {\n  border-width: 0px;\n  border-style: solid;\n}\n.dt-icon-border-dashed.dt-shortcode-icon.icon-34bef076b2e69a9a75c27828bca46364.dt-icon-hover-border-on:after {\n  border-style: dashed;\n}\n.dt-icon-border-dotted.dt-shortcode-icon.icon-34bef076b2e69a9a75c27828bca46364.dt-icon-hover-border-on:after {\n  border-style: dotted;\n}\n.dt-icon-border-double.dt-shortcode-icon.icon-34bef076b2e69a9a75c27828bca46364.dt-icon-hover-border-on:after {\n  border-style: double;\n}\n.dt-shortcode-icon.icon-34bef076b2e69a9a75c27828bca46364.dt-icon-hover-on:hover {\n  font-size: 46px;\n}\n#page .dt-shortcode-icon.icon-34bef076b2e69a9a75c27828bca46364.dt-icon-hover-on:hover .soc-font-icon,\n#phantom .dt-shortcode-icon.icon-34bef076b2e69a9a75c27828bca46364.dt-icon-hover-on:hover .soc-font-icon,\n#page .dt-shortcode-icon.icon-34bef076b2e69a9a75c27828bca46364.dt-icon-hover-on:hover .soc-icon,\n#phantom .dt-shortcode-icon.icon-34bef076b2e69a9a75c27828bca46364.dt-icon-hover-on:hover .soc-icon {\n  color: rgba(255,255,255,0.75);\n  background: none;\n}\n#page .dt-shortcode-icon.icon-34bef076b2e69a9a75c27828bca46364.dt-icon-hover-on:not(:hover) .soc-font-icon,\n#phantom .dt-shortcode-icon.icon-34bef076b2e69a9a75c27828bca46364.dt-icon-hover-on:not(:hover) .soc-font-icon,\n#page .dt-shortcode-icon.icon-34bef076b2e69a9a75c27828bca46364.dt-icon-hover-on:not(:hover) .soc-icon,\n#phantom .dt-shortcode-icon.icon-34bef076b2e69a9a75c27828bca46364.dt-icon-hover-on:not(:hover) .soc-icon,\n#page .dt-shortcode-icon.icon-34bef076b2e69a9a75c27828bca46364.dt-icon-hover-off .soc-font-icon,\n#phantom .dt-shortcode-icon.icon-34bef076b2e69a9a75c27828bca46364.dt-icon-hover-off .soc-font-icon,\n#page .dt-shortcode-icon.icon-34bef076b2e69a9a75c27828bca46364.dt-icon-hover-off .soc-icon,\n#phantom .dt-shortcode-icon.icon-34bef076b2e69a9a75c27828bca46364.dt-icon-hover-off .soc-icon {\n  color: #fdc800;\n  background: none;\n}\n.dt-shortcode-icon.icon-34bef076b2e69a9a75c27828bca46364 .soc-font-icon,\n.dt-shortcode-icon.icon-34bef076b2e69a9a75c27828bca46364 .soc-icon {\n  font-size: 46px;\n}<\/style><div class=\"dt-shortcode-icon-wrap dt-icon-center \"><span  class=\"anchor-link Defaults-eur euro icon-34bef076b2e69a9a75c27828bca46364 dt-shortcode-icon dt-icon-bg-off dt-icon-hover-border-on dt-icon-hover-off dt-icon-hover-bg-on  \" ><span class=\"icon-inner\"><i class=\"dt-regular-icon soc-icon Defaults-eur euro\"><\/i><i class=\"dt-hover-icon soc-icon Defaults-eur euro\"><\/i><span class=\"screen-reader-text\"><\/span><\/span><\/span><\/div>[vc_empty_space height=&#8221;20pxx&#8221;][vc_column_text]<\/p>\n<p style=\"text-align: center;\">Prices and terms<br \/>\n<a class=\"post-details details-type-link\" href=\"https:\/\/2hmforum.de\/en\/preise-und-konditionen\/\" target=\"_blank\" rel=\"noopener noreferrer\">Mehr&#8230;<i class=\"fa fa-caret-right\" aria-hidden=\"true\"><\/i><\/a><\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243; css=&#8221;.vc_custom_1712128608245{background-color: #f6f7f8 !important;}&#8221;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.dt-shortcode-icon.icon-60c976eb0bd61adb707d6904f8b52f76 {\n  min-width: 64px;\n  min-height: 64px;\n  font-size: 46px;\n  border-radius: 100px;\n}\n.dt-shortcode-icon.icon-60c976eb0bd61adb707d6904f8b52f76:last-child {\n  margin-right: 0;\n}\n.dt-shortcode-icon.icon-60c976eb0bd61adb707d6904f8b52f76 .icon-inner {\n  margin: 0px;\n  min-width: 64px;\n  min-height: 64px;\n  border-radius: 100px;\n}\n.dt-shortcode-icon.icon-60c976eb0bd61adb707d6904f8b52f76 .dt-hover-icon {\n  line-height: 64px;\n}\n.dt-shortcode-icon.icon-60c976eb0bd61adb707d6904f8b52f76:before,\n.dt-shortcode-icon.icon-60c976eb0bd61adb707d6904f8b52f76:after,\n.dt-shortcode-icon.icon-60c976eb0bd61adb707d6904f8b52f76 .icon-inner:before,\n.dt-shortcode-icon.icon-60c976eb0bd61adb707d6904f8b52f76 .icon-inner:after {\n  min-width: 100%;\n  min-height: 100%;\n  padding: inherit;\n  border-radius: inherit;\n}\n.dt-shortcode-icon.icon-60c976eb0bd61adb707d6904f8b52f76.dt-icon-border-on:before {\n  border-width: 0px;\n  border-style: solid;\n}\n.dt-icon-border-dashed.dt-shortcode-icon.icon-60c976eb0bd61adb707d6904f8b52f76.dt-icon-border-on:before {\n  border-style: dashed;\n}\n.dt-icon-border-dotted.dt-shortcode-icon.icon-60c976eb0bd61adb707d6904f8b52f76.dt-icon-border-on:before {\n  border-style: dotted;\n}\n.dt-icon-border-double.dt-shortcode-icon.icon-60c976eb0bd61adb707d6904f8b52f76.dt-icon-border-on:before {\n  border-style: double;\n}\n.dt-shortcode-icon.icon-60c976eb0bd61adb707d6904f8b52f76.dt-icon-hover-border-on:after {\n  border-width: 0px;\n  border-style: solid;\n}\n.dt-icon-border-dashed.dt-shortcode-icon.icon-60c976eb0bd61adb707d6904f8b52f76.dt-icon-hover-border-on:after {\n  border-style: dashed;\n}\n.dt-icon-border-dotted.dt-shortcode-icon.icon-60c976eb0bd61adb707d6904f8b52f76.dt-icon-hover-border-on:after {\n  border-style: dotted;\n}\n.dt-icon-border-double.dt-shortcode-icon.icon-60c976eb0bd61adb707d6904f8b52f76.dt-icon-hover-border-on:after {\n  border-style: double;\n}\n.dt-shortcode-icon.icon-60c976eb0bd61adb707d6904f8b52f76.dt-icon-hover-on:hover {\n  font-size: 46px;\n}\n#page .dt-shortcode-icon.icon-60c976eb0bd61adb707d6904f8b52f76.dt-icon-hover-on:hover .soc-font-icon,\n#phantom .dt-shortcode-icon.icon-60c976eb0bd61adb707d6904f8b52f76.dt-icon-hover-on:hover .soc-font-icon,\n#page .dt-shortcode-icon.icon-60c976eb0bd61adb707d6904f8b52f76.dt-icon-hover-on:hover .soc-icon,\n#phantom .dt-shortcode-icon.icon-60c976eb0bd61adb707d6904f8b52f76.dt-icon-hover-on:hover .soc-icon {\n  color: rgba(255,255,255,0.75);\n  background: none;\n}\n#page .dt-shortcode-icon.icon-60c976eb0bd61adb707d6904f8b52f76.dt-icon-hover-on:not(:hover) .soc-font-icon,\n#phantom .dt-shortcode-icon.icon-60c976eb0bd61adb707d6904f8b52f76.dt-icon-hover-on:not(:hover) .soc-font-icon,\n#page .dt-shortcode-icon.icon-60c976eb0bd61adb707d6904f8b52f76.dt-icon-hover-on:not(:hover) .soc-icon,\n#phantom .dt-shortcode-icon.icon-60c976eb0bd61adb707d6904f8b52f76.dt-icon-hover-on:not(:hover) .soc-icon,\n#page .dt-shortcode-icon.icon-60c976eb0bd61adb707d6904f8b52f76.dt-icon-hover-off .soc-font-icon,\n#phantom .dt-shortcode-icon.icon-60c976eb0bd61adb707d6904f8b52f76.dt-icon-hover-off .soc-font-icon,\n#page .dt-shortcode-icon.icon-60c976eb0bd61adb707d6904f8b52f76.dt-icon-hover-off .soc-icon,\n#phantom .dt-shortcode-icon.icon-60c976eb0bd61adb707d6904f8b52f76.dt-icon-hover-off .soc-icon {\n  color: #fdc800;\n  background: none;\n}\n.dt-shortcode-icon.icon-60c976eb0bd61adb707d6904f8b52f76 .soc-font-icon,\n.dt-shortcode-icon.icon-60c976eb0bd61adb707d6904f8b52f76 .soc-icon {\n  font-size: 46px;\n}<\/style><div class=\"dt-shortcode-icon-wrap dt-icon-center \"><span  class=\"anchor-link Defaults-user icon-60c976eb0bd61adb707d6904f8b52f76 dt-shortcode-icon dt-icon-bg-off dt-icon-hover-border-on dt-icon-hover-off dt-icon-hover-bg-on  \" ><span class=\"icon-inner\"><i class=\"dt-regular-icon soc-icon Defaults-user\"><\/i><i class=\"dt-hover-icon soc-icon Defaults-user\"><\/i><span class=\"screen-reader-text\"><\/span><\/span><\/span><\/div>[vc_empty_space height=&#8221;20pxx&#8221;][vc_column_text]<\/p>\n<p style=\"text-align: center;\">Customer and experience<br \/>\n<a class=\"post-details details-type-link\" href=\"https:\/\/2hmforum.de\/en\/kunden-und-erlebnis\/\" target=\"_blank\" rel=\"noopener noreferrer\">Mehr&#8230;<i class=\"fa fa-caret-right\" aria-hidden=\"true\"><\/i><\/a><\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243; css=&#8221;.vc_custom_1712128619615{background-color: #f6f7f8 !important;}&#8221;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.dt-shortcode-icon.icon-f29afe5536981e133db62a368ba6c33f {\n  min-width: 64px;\n  min-height: 64px;\n  font-size: 46px;\n  border-radius: 100px;\n}\n.dt-shortcode-icon.icon-f29afe5536981e133db62a368ba6c33f:last-child {\n  margin-right: 0;\n}\n.dt-shortcode-icon.icon-f29afe5536981e133db62a368ba6c33f .icon-inner {\n  margin: 0px;\n  min-width: 64px;\n  min-height: 64px;\n  border-radius: 100px;\n}\n.dt-shortcode-icon.icon-f29afe5536981e133db62a368ba6c33f .dt-hover-icon {\n  line-height: 64px;\n}\n.dt-shortcode-icon.icon-f29afe5536981e133db62a368ba6c33f:before,\n.dt-shortcode-icon.icon-f29afe5536981e133db62a368ba6c33f:after,\n.dt-shortcode-icon.icon-f29afe5536981e133db62a368ba6c33f .icon-inner:before,\n.dt-shortcode-icon.icon-f29afe5536981e133db62a368ba6c33f .icon-inner:after {\n  min-width: 100%;\n  min-height: 100%;\n  padding: inherit;\n  border-radius: inherit;\n}\n.dt-shortcode-icon.icon-f29afe5536981e133db62a368ba6c33f.dt-icon-border-on:before {\n  border-width: 0px;\n  border-style: solid;\n}\n.dt-icon-border-dashed.dt-shortcode-icon.icon-f29afe5536981e133db62a368ba6c33f.dt-icon-border-on:before {\n  border-style: dashed;\n}\n.dt-icon-border-dotted.dt-shortcode-icon.icon-f29afe5536981e133db62a368ba6c33f.dt-icon-border-on:before {\n  border-style: dotted;\n}\n.dt-icon-border-double.dt-shortcode-icon.icon-f29afe5536981e133db62a368ba6c33f.dt-icon-border-on:before {\n  border-style: double;\n}\n.dt-shortcode-icon.icon-f29afe5536981e133db62a368ba6c33f.dt-icon-hover-border-on:after {\n  border-width: 0px;\n  border-style: solid;\n}\n.dt-icon-border-dashed.dt-shortcode-icon.icon-f29afe5536981e133db62a368ba6c33f.dt-icon-hover-border-on:after {\n  border-style: dashed;\n}\n.dt-icon-border-dotted.dt-shortcode-icon.icon-f29afe5536981e133db62a368ba6c33f.dt-icon-hover-border-on:after {\n  border-style: dotted;\n}\n.dt-icon-border-double.dt-shortcode-icon.icon-f29afe5536981e133db62a368ba6c33f.dt-icon-hover-border-on:after {\n  border-style: double;\n}\n.dt-shortcode-icon.icon-f29afe5536981e133db62a368ba6c33f.dt-icon-hover-on:hover {\n  font-size: 46px;\n}\n#page .dt-shortcode-icon.icon-f29afe5536981e133db62a368ba6c33f.dt-icon-hover-on:hover .soc-font-icon,\n#phantom .dt-shortcode-icon.icon-f29afe5536981e133db62a368ba6c33f.dt-icon-hover-on:hover .soc-font-icon,\n#page .dt-shortcode-icon.icon-f29afe5536981e133db62a368ba6c33f.dt-icon-hover-on:hover .soc-icon,\n#phantom .dt-shortcode-icon.icon-f29afe5536981e133db62a368ba6c33f.dt-icon-hover-on:hover .soc-icon {\n  color: rgba(255,255,255,0.75);\n  background: none;\n}\n#page .dt-shortcode-icon.icon-f29afe5536981e133db62a368ba6c33f.dt-icon-hover-on:not(:hover) .soc-font-icon,\n#phantom .dt-shortcode-icon.icon-f29afe5536981e133db62a368ba6c33f.dt-icon-hover-on:not(:hover) .soc-font-icon,\n#page .dt-shortcode-icon.icon-f29afe5536981e133db62a368ba6c33f.dt-icon-hover-on:not(:hover) .soc-icon,\n#phantom .dt-shortcode-icon.icon-f29afe5536981e133db62a368ba6c33f.dt-icon-hover-on:not(:hover) .soc-icon,\n#page .dt-shortcode-icon.icon-f29afe5536981e133db62a368ba6c33f.dt-icon-hover-off .soc-font-icon,\n#phantom .dt-shortcode-icon.icon-f29afe5536981e133db62a368ba6c33f.dt-icon-hover-off .soc-font-icon,\n#page .dt-shortcode-icon.icon-f29afe5536981e133db62a368ba6c33f.dt-icon-hover-off .soc-icon,\n#phantom .dt-shortcode-icon.icon-f29afe5536981e133db62a368ba6c33f.dt-icon-hover-off .soc-icon {\n  color: #fdc800;\n  background: none;\n}\n.dt-shortcode-icon.icon-f29afe5536981e133db62a368ba6c33f .soc-font-icon,\n.dt-shortcode-icon.icon-f29afe5536981e133db62a368ba6c33f .soc-icon {\n  font-size: 46px;\n}<\/style><div class=\"dt-shortcode-icon-wrap dt-icon-center \"><span  class=\"anchor-link Defaults-gift icon-f29afe5536981e133db62a368ba6c33f dt-shortcode-icon dt-icon-bg-off dt-icon-hover-border-on dt-icon-hover-off dt-icon-hover-bg-on  \" ><span class=\"icon-inner\"><i class=\"dt-regular-icon soc-icon Defaults-gift\"><\/i><i class=\"dt-hover-icon soc-icon Defaults-gift\"><\/i><span class=\"screen-reader-text\"><\/span><\/span><\/span><\/div>[vc_empty_space height=&#8221;20pxx&#8221;][vc_column_text]<\/p>\n<p style=\"text-align: center;\">Product and service<br \/>\n<a class=\"post-details details-type-link\" href=\"https:\/\/2hmforum.de\/en\/produkt-und-service\/\" target=\"_blank\" rel=\"noopener noreferrer\">Mehr&#8230;<i class=\"fa fa-caret-right\" aria-hidden=\"true\"><\/i><\/a><\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=&#8221;50px&#8221;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][\/vc_column][\/vc_row][vc_row][vc_column][vc_row_inner][vc_column_inner][vc_empty_space height=&#8221;60px&#8221;][vc_column_text] Performance &amp; Monitoring [\/vc_column_text][vc_separator style=&#8221;shadow&#8221; el_width=&#8221;50&#8243;][vc_column_text] Measure your core key performance indicators (KPIs) with us. With the data we collect, you can track how successful and effective your measures and processes truly are. [\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=&#8221;40px&#8221;][vc_empty_space height=&#8221;20px&#8221;][vc_column_text] By monitoring central core KPIs, you can recognize individual strengths and weaknesses and keep a close eye&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-12519","page","type-page","status-publish","hentry","description-off"],"_links":{"self":[{"href":"https:\/\/2hmforum.de\/en\/wp-json\/wp\/v2\/pages\/12519","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/2hmforum.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/2hmforum.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/2hmforum.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/2hmforum.de\/en\/wp-json\/wp\/v2\/comments?post=12519"}],"version-history":[{"count":10,"href":"https:\/\/2hmforum.de\/en\/wp-json\/wp\/v2\/pages\/12519\/revisions"}],"predecessor-version":[{"id":12695,"href":"https:\/\/2hmforum.de\/en\/wp-json\/wp\/v2\/pages\/12519\/revisions\/12695"}],"wp:attachment":[{"href":"https:\/\/2hmforum.de\/en\/wp-json\/wp\/v2\/media?parent=12519"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}