(Webinar and tutorial currently available in German only!)
View the Tutorial and Webinar!
Using digital channels to turn customers into fans.
With Roman Becker – Author and creator of the Fan-Principle
Free of charge and guaranteed to be a proft to you!
Just register and we will send the link to your email address.
Tutorial and Webinar – Turning customers into fans using digital channels!
Roman Becker, one of the leading experts in Germany for emotional customer retention, will show you:
- How customers become fans…
- The importance of communication…
- Why the fan needs repetitions and rituals…
- How excellent contacts can be maintained via digital channels…
- Why even a “B” is destructive in the quality evaluation of the contact…
- What role the employees play…
- How contact quality can be measured and improved…
Contact:
Jonas Lang | Member of the Executive Board
