View the tutorial and webinar!
Turning customers to fans
through digital contacts
With Roman Becker – book author and discoverer of the fan principle
Free of charge and guaranteed to be a win for you!
Simply register, we will send you the links to the email address you provide.
Tutorial and Webinar – Turning customers into fans using digital channels!
Roman Becker, one of the leading experts in Germany for emotional customer retention, will show you:
- How customers become fans…
- The importance of communication…
- Why the fan needs repetitions and rituals…
- How excellent contacts can be maintained via digital channels…
- Why even a “B” is destructive in the quality evaluation of the contact…
- What role the employees play…
- How contact quality can be measured and improved…
Your contact:
Jonas Lang | Member of the Executive Board, Head of Sales