Measure your customer enthusiasm – with the FanScan-Man!
Do you want to know how your hotel guests slept last night? Or how well your patients feel they were…
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2HMforum. For best relations.
2HMforum. For the best relations. As a specialised market research and consulting company, we focus on what really matters: the needs of your customers, employees and members. Our strength lies in providing in-depth analysis and consulting services that give you clear and reliable decision-making tools. From customized solutions to advanced dashboards, effective customer feedback systems and our management control system FANOMICS, we equip you with everything you need to succeed.
Our 50-head team is a building block of expertise: Expertise in state-of-the-art market research, methods and analysis; many years of experience in strategic consulting, management and operational implementation. Plus: a lot of passion.
2HMforum. For the best relations. We have…
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All news at a glance
Companies hardly have any fans among their employees
German companies rarely succeed in turning their employees into fans. Only 21 percent of employees are fans of their employer,…
Can brick-and-mortar retail be saved?
The Corona pandemic and lockdowns have hit stationary retail hard. Roman Becker analyzes the current situation and takes a look…
Study: What stands in the way of a productive home office?
The Employee Focus study provides clear answers: faster Internet, better work equipment and, above all, no simultaneous childcare. Read here…
Study: Are employers in Germany well positioned digitally?
Are employers in Germany well positioned digitally? The Corona restrictions have forced companies in Germany to convert work processes in…
Charting a course for growth: 2HMforum. group expands
The market research and consulting company 2HMforum. in Mainz is expanding its areas of expertise and opening up a new…
Getting through the crisis thanks to loyal customers
“Companies with high fan quotas among their customers will weather the crisis better than others.” Roman Becker, one of the…
Developing Management into Fan-Makers
Now especially, bosses need to conntect to their employees emotionally and motivate them to remain high-performing. And take away their…
Customer Loyalty in Times of Crisis – all Digital, all Well?
The Corona crisis is endangering the customer relationships of many businesses. Massive restrictions on personal contacts interrupt familiar communication, so…
