Your Prices and Your Terms Offer your customers the appropriate pricing and information they expect. We help you to inspire your customers with a comprehensive, meaningful brand experience while optimizing the important touchpoints! YOUR BENEFIT We measure the decision-making behavior of your customers. With our data, you will know which touchpoints “emotionally bind” your customers…
Brand & Positioning With our support, you can build genuine loyalty among your customers. Don’t just make your customers happy, turn them into loyal fans! YOUR BENEFIT Achieving genuine customer loyalty through enthusiastic fans is possible only, if the most important customer needs are consistently fulfilled at all touchpoints. Through consistent measurements, in line with…
Performance & Monitoring Measure your core key performance indicators (KPIs) with us. With the data we collect, you can track how successful and effective your measures and processes truly are. YOUR BENEFITS By monitoring central core KPIs, you can recognize individual strengths and weaknesses and keep a close eye on their development. This provides you…
Customers and experience Customer enthusiasm, customer loyalty and therefore genuine customer value arise when the approach is tailored to the needs of the individual customer types. With FANOMICS, we help you to tailor all processes perfectly to the customer – from service to sales! YOUR BENEFIT How do you address a fan customer and how…
Product & Service Have you truly figured out, what your customers really want? What requirements must your product meet in the eyes of your customer. What is the best-selling configuration and the optimum price? Only with this information can you create a desired and successful product and service world. With our support, you can provide…
Using a strong position to best the competition With the Fan Principle, companies can optimize relationships with their most important target audiences- and save resources in the process! The decisive factors are clear positioning, focusing on the relevant value drivers, and aligning all contact points in the customer journey with the customers’ needs. Interprint, one…
Sports: Fans have more than just emotional value Every year, thousands of soccer fans in Germany fill the stadiums, youth and amateur teams sometimes travel long distances to stand on the pitch themselves, and amateur athletes invest a lot of money in the right equipment. Sports are far more than a popular leisure activity or…
Do you want to know how your hotel guests slept last night? Or how well your patients feel they were treated? What impression your trade show booth made on your guests? Or how satisfied your customers are with your products? Whether the members of your association have special wishes? No need to collect that data yourself, just let your customers give you the information directly: using the FanScan-Man.
Focus on the emotional connection of consumers For internationally operating companies it is crucial to be precisely informed about their position in the international market. Together with 2HMforum. Jack Wolfskin has therefore carried out several projects to precisely determine the market, but also the needs and desires of consumers. With a highly detailed market research…
“The Focus is on the Customer” For home shopping channels like HSE, personal contact with the customer is of the utmost importance. In presentation, but also in contact and service, they must succeed in providing the customers with a special shopping experience. It is precisely this personal touch that enables HSE to set itself apart…